We can provide a wide range of support tailored to meet a company’s specific requirements
This could be a basic telephone/remote connection contract for a specific application or a managed project requiring consultation and planning, infrastructure engineering, application software development and training.
Although we use a cloud based service desk and project planning to efficiently handle support, we fully appreciate that our customers would not be happy with an automated “faceless” response to their requirements.
Our support teams ensure that you immediately know who is handling your requirement from start to completion.
Data and Voice communicate and Internet Access now share the same IT infrastructure making it essential that a network is correctly balanced to allow each discipline the correct bandwidth to run efficiently and to avoid clashes which reduce performance.
24/7 working and multiple site requirements further increase the necessity for detailed planning and for a full understanding of security implications. Working with our partners we have been able to provide this level of infrastructure performance and security.
Years of experience helps us to provide the most effective solutions to complex requirements. Our robust team of engineers and programmers have a wide set of skills, helping us to tackle any issues our customers face.