The help desk is a service which allows our clients to:-

• Record on-line any day to day issues with running Pegasus Opera or PMITS applications 


• Request additional  assistance and advice on running Pegasus Opera or PMITS applications


• Monitor our responses


• Where there is an active project of work, monitor the planned phases as they are scheduled.

If a client prefers to make contact by telephone, by email or in a face to face meeting, the requirements are also recorded on the Help Desk so that they 
are available for both the client and PM IT Systems staff to progress.